Privacy Policy

At Meridian Petals, we are committed to safeguarding your privacy while providing you with the most exquisite floral experiences in London.

Soft focus of elegant white peonies and green leaves

Effective Date: October 2023. This policy outlines how Meridian Petals collects, uses, and protects your data when you visit our shop, order online, or subscribe to our floral services.

1. Information We Collect

To process your orders and provide a personalized experience, we collect the following information:

  • Order Details: Name, delivery address, and contact number for recipient and sender.
  • Payment Information: Secured through our encrypted payment gateways for one-time purchases and recurring subscriptions.
  • Contact History: Records of your floral preferences and previous communications to better serve you.
Your data is encrypted and handled with the utmost care.

2. How We Use Your Data

Meridian Petals uses your information specifically for:

  1. Executing local London deliveries and ensuring floral freshness upon arrival.
  2. Managing your ongoing floral subscriptions and renewal notifications.
  3. Sending occasional updates about seasonal blooms or exclusive offers (only if you've opted in).

3. Secure Payments & Cookies

We utilize industry-standard encryption for all transactions. Our website uses functional cookies to remember your shopping basket and preferences during your browsing session. We never sell your personal data to third parties.

4. Contact Us

If you have any questions regarding your data or wish to request its removal from our systems, please contact our London studio:

Email: [email protected]

Address: 1A Highgate Road, London, NW5 1NR

Phone: +44 7700 015044